Privacy Policy

Introduction

SOAL TECH (“SOAL TECH,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy applies to our website at https://www.soaltech.com/ and to information collected through our website, online forms, live chat, embedded content, and related communications.

By using our website, you agree to the practices described in this Privacy Policy. Where required by applicable law, we ask for your consent before placing non-essential cookies or loading third-party tracking, analytics, advertising, live chat, video, or security technologies.

1. Information We Collect

We may collect information directly from you, automatically through your browser or device, and through third-party technologies used on our website.

A. Information You Provide Directly

You may provide information to us when you:

• Contact us through a form
• Request information about our services
• Apply for a job or submit recruitment-related information
• Communicate with us through live chat
• Subscribe to updates or newsletters
• Email or call us directly

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Resume, employment history, or staffing-related information
• Message content and other details you choose to provide

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Screen resolution
• Language settings
• Referring URL
• Pages visited
• Date and time of visit
• Session information
• Cookie identifiers or similar online identifiers
• Interactions with website features, forms, chat widgets, videos, and pages

Some of this information may be collected through cookies, pixels, tags, scripts, and similar technologies.

2. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, improve performance, analyze usage, provide live chat, prevent spam and abuse, show embedded content, and support advertising or marketing activities.

Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot be switched off in our systems.

Functional Cookies

These cookies help provide enhanced functionality, such as remembering preferences or enabling certain website features.

Analytics Cookies

These cookies help us understand how visitors use our website, including page visits, traffic sources, session information, and general website performance.

Marketing and Tracking Cookies

These cookies and scripts may be used to support advertising, remarketing, conversion tracking, live chat, video embeds, or other third-party services.

3. Third-Party Services Used on Our Website

Our website may use third-party services that collect or receive information from your browser or device. These services may include:

Google Analytics

We may use Google Analytics to understand website traffic and performance. Google Analytics may collect information such as page URL, page title, session statistics, browser and device information, approximate location, language settings, and online identifiers.

Google Ads / DoubleClick

We may use Google Ads or DoubleClick technologies for advertising, measurement, conversion tracking, or remarketing. These technologies may collect or receive online identifiers, page interaction data, device information, browser information, and related advertising signals.

Google reCAPTCHA

We may use Google reCAPTCHA to help protect our website forms from spam, abuse, and automated activity. reCAPTCHA may collect technical information such as IP address, browser and device information, user interaction signals, and other information necessary to provide security and fraud-prevention functionality.

Tawk.to Live Chat

We may use Tawk.to to provide live chat support. When enabled, Tawk.to may collect chat messages, IP address, browser information, device information, pages visited, session information, and other details related to your chat interaction.

YouTube Embedded Content

Our website may include embedded YouTube videos. If you interact with or view embedded YouTube content, YouTube or Google may collect information such as video interaction data, device and browser information, cookies, and online identifiers.

Other Third-Party Tools

We may also use other third-party tools for website hosting, security, analytics, performance, customer support, or business operations.

4. Consent Before Loading Non-Essential Technologies

We use a cookie consent banner to give visitors control over non-essential cookies and third-party technologies.

Before you provide consent, we aim to prevent non-essential third-party technologies from loading, including but not limited to:

• Google Analytics
• Google Ads / DoubleClick
• Google reCAPTCHA, where consent is required
• Tawk.to live chat
• YouTube tracking or embedded-media scripts
• Marketing pixels
• Advertising or remarketing scripts

If you accept cookies or select relevant consent categories, these technologies may load and collect information as described in this Privacy Policy.

If you reject or do not provide consent, non-essential analytics, marketing, advertising, live chat, and tracking technologies should not load, except where a technology is strictly necessary for website security, fraud prevention, or legal compliance.

You may change or withdraw your cookie consent at any time by using the “Manage Consent” or cookie settings option available on our website.

5. How We Use Information

We may use the information we collect for the following purposes:

• To provide and operate our website
• To respond to inquiries and contact requests
• To provide staffing, recruitment, IT, consulting, or business services
• To communicate with clients, applicants, candidates, and website visitors
• To provide live chat support
• To process job applications or staffing-related submissions
• To analyze website performance and improve user experience
• To prevent spam, fraud, abuse, and security threats
• To measure advertising and marketing performance
• To comply with legal obligations
• To protect our rights, property, users, and business

6. How We Share Information

We may share information with:

• Service providers that help us operate our website and business
• Analytics and advertising providers, where permitted by law and consent
• Live chat and customer support providers
• Security and anti-spam providers
• Recruiting, staffing, or business partners, where relevant to your inquiry or application
• Professional advisors, such as legal, accounting, or compliance providers
• Government authorities, regulators, or law enforcement where required by law

We do not sell your personal information in exchange for money. However, certain advertising, analytics, or tracking activities may be considered “sharing” or “targeted advertising” under some privacy laws. Where required, we provide choices to opt out of such activities.

7. Your Privacy Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction or limitation of processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of targeted advertising or sharing
• Opt out of the sale of personal information, where applicable
• Request information about how we collect, use, and disclose personal information

To exercise your rights, contact us using the details listed in the “Contact Us” section below.

8. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

We may collect the following categories of personal information:

• Identifiers, such as name, email address, phone number, IP address, cookie identifiers, device identifiers, and online identifiers
• Internet or electronic network activity, such as pages visited, session information, browser activity, interaction with website features, and referring URLs
• Geolocation information, such as approximate location derived from IP address
• Professional or employment-related information, such as resume details, job history, employment preferences, and staffing-related information
• Inferences, such as preferences or interests based on website activity or interactions
• Commercial or business communication information, such as inquiries, service requests, or communications with us

We collect this information for the purposes described in this Privacy Policy, including providing services, responding to inquiries, improving our website, security, analytics, advertising, recruitment, staffing, and business operations.

We may disclose these categories of information to service providers, analytics providers, advertising partners, security providers, live chat providers, and other business partners as described in this Privacy Policy.

We do not knowingly sell personal information for monetary compensation. If any use of advertising, analytics, or tracking technologies is considered a “sale” or “sharing” under California law, you may opt out through our cookie settings or by contacting us.

9. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. These countries may have privacy laws that differ from those in your location.

Where required by applicable law, we rely on appropriate legal bases for processing, such as consent, contract performance, legitimate interests, legal obligations, or other permitted bases.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the reason it was collected, business needs, legal requirements, dispute resolution, and security purposes.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

15. Cookie Consent and Preferences

You can manage your cookie preferences at any time by selecting the “Manage Consent” or cookie settings option on our website.

If you previously accepted cookies, you may withdraw your consent through the cookie settings tool. After withdrawal, non-essential cookies and scripts will be disabled where technically possible, although some cookies may remain in your browser until you delete them manually.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at: